Terms of use

1. Eligibility and accounts

• You must be at least 18 years old and capable of entering into a legally binding contract in Québec and Canada to use this platform.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2. Nature of the platform

Saison 365 operates strictly as a marketplace connecting homeowners with independent landscaping, snow-removal crews, and local suppliers.

• Independent contractors: the businesses listed on our platform are independent entities, not employees or agents of Saison 365.
• Liability: businesses remain solely responsible for maintaining valid licences, securing adequate insurance, fulfilling quotes, and the quality of their completed work. Saison 365 is not liable for disputes arising directly from the performance of these physical services.

3. Business and supplier requirements

• Service contractors: professionals offering regulated services must submit a valid RBQ (Régie du bâtiment du Québec) licence for verification before they can receive leads or publish specific offers.
• Suppliers: nurseries, material providers, and other suppliers may list products without an RBQ licence, provided they are clearly categorized as suppliers rather than service contractors.

4. Payments and fees

• All transactions are securely processed by Stripe. Saison 365 does not store full credit card data on its servers.
• Applicable taxes (GST/QST) will be collected where configured and legally required.
• Platform fees: any SaaS subscription fees or platform fees for businesses will be clearly outlined at checkout.
• Cancellations: cancellation policies and refund rules specific to a job or subscription plan are displayed prior to booking confirmation.

5. Changes to the terms

We may update these terms periodically. Material changes will be communicated via email or through a prominent notice on the platform, accompanied by an updated “Last updated” date.

6. Contact and dispute resolution

If you have questions regarding these terms or need to report an issue with a user or business, please contact us at saison365mtl@gmail.com. We aim to respond to all inquiries within two (2) business days.