S365
Privacy policy
Saison 365 is committed to protecting your personal information. We use your data exclusively to operate and improve our bilingual landscaping and snow-removal marketplace serving Greater Montreal.
Last updated: July 25, 2026 · v1.2
1. Information we collect
To provide our services, we collect the following types of information:
- Account details: name, email address, and login credentials.
- Service requests: property details, job descriptions, photos, and postal codes (FSAs).
- Business profiles: company names, RBQ licence numbers, insurance details, and contact information.
- Payment metadata: transaction records handled securely by our payment processor, Stripe.
- Technical logs: IP addresses, browser types, and standard web logs necessary for platform security and debugging.
2. How we use your information
We collect and use your personal information to:
- Create and manage your user or business account.
- Match homeowners with verified local businesses and suppliers.
- Process bookings, send notifications, and facilitate payments.
- Prevent fraud and maintain the integrity of our platform.
- Comply with legal obligations, including Québec’s Law 25.
3. Sharing with pros and processors
We do not sell your personal information. We only share data when necessary to deliver our services:
- Service providers: we share necessary job details with RBQ-verified businesses you actively engage with. Exact street-level addresses remain private until you confirm a booking or request a direct quote.
- Processors: we utilize trusted third-party processors (such as Supabase for database hosting, Stripe for payments, and automated email providers) who act under strict confidentiality contracts.
4. Cookies and tracking
- Essential cookies: required to keep you signed in, maintain security, and remember your language preferences (EN/FR).
- Analytics cookies: used to help us understand platform usage. These will only load if you provide explicit, opt-in consent.
5. Your rights under Law 25 (Québec)
In accordance with Québec privacy laws, we request your consent in a clear and separate manner. You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Withdraw your consent for data processing (where applicable).
- Request the deletion of your account and personal data, subject to our legal and tax retention obligations.
Privacy Officer
For any privacy-related inquiries or to exercise your rights, please contact our Privacy Officer:
Anthony Mucci